ATTITUDE IS EVERYTHING
By Francie Baltazar-Schwartz
Jerry was the kind of guy you love to
hate. He was always in a good mood and always had something
positive to say. When someone would ask him how he was
doing, he would reply, "If I were any better, I
would be twins!"
He was a unique manager because he had
several waiters who had followed him around from restaurant
to restaurant. The reason the waiters followed Jerry
was because of his attitude. He was a natural motivator.
If an employee was having a bad day, Jerry was there
telling the employee how to look on the positive side
of the situation.
Seeing this style really made me curious,
so one day I went up to Jerry and asked him, "I
don't get it! You can't be a positive person all of the
time. How do you do it?" Jerry replied, "Each
morning I wake up and say to myself, Jerry, you have
two choices today. You can choose to be in a good mood
or you can choose to be in a bad mood.' I choose to be
in a good mood. Each time something bad happens, I can
choose to be a victim or I can choose to learn from it.
I choose to learn from it. Every time someone comes to
me complaining,
I can choose to accept their complaining or I can point out the positive side
of life. I choose the positive side of life."
"Yeah, right, it's not that easy," I
protested.
"Yes it is," Jerry said. "Life
is all about choices. When you cut away all the junk,
every situation is a choice. You choose how you react
to situations. You choose how people will affect your
mood. You choose to be in a good mood or bad mood. The
bottom line: It's your choice how you live life."
I reflected on what Jerry said. Soon
thereafter, I left the restaurant industry to start my
own business. We lost touch, but often thought about
him when I made a choice about life instead of reacting
to it. Several years later, I heard that Jerry did something
you are never supposed to do in a restaurant business:
he left the back door open one morning and was held up
at gunpoint by three armed robbers. While trying to open
the safe, his hand, shaking from nervousness, slipped
off the combination. The robbers panicked and shot him.
Luckily, Jerry was found relatively quickly and rushed
to the local trauma center. After 18 hours of surgery
and weeks of intensive care, Jerry was released from
the hospital with fragments of the bullets
still in his body. I saw Jerry about six months after the accident. When I
asked him how he was, he replied, "If I were any better, I'd be twins.
Wanna see my scars?"
I declined to see his wounds, but did
ask him what had gone through his mind as the robbery
took place. "The first thing that went through my
mind was that I should have locked the back door," Jerry
replied. " Then, as I lay on the floor, I remembered
that I had two choices: I
could choose to live, or I could choose to die. I chose to live.
"Weren't you scared? Did you lose
consciousness?" I asked.
Jerry continued, "The paramedics
were great. They kept telling me I was going to be fine.
But when they wheeled me into the emergency room and
I saw the expressions on the faces of the doctors and
nurses, I got really scared. In their eyes, I read, 'He's
a dead man. " I knew I needed to take action."
"What did you do?" I asked.
"Well, there was a big, burly nurse
shouting questions at me," said Jerry. "She
asked if I was allergic to anything. 'Yes,' I replied.
The doctors and nurses stopped working as they waited
for my reply... I took a deep breath and yelled, 'Bullets!'
Over their laughter, I told them, 'I am choosing to live.
Operate on me as if I am alive, not dead."
Jerry lived thanks to the skill of his
doctors, but also because of his amazing attitude. I
learned from him that every day we have the choice to
live fully. Attitude, after all, is everything.